Profile
ESOS possesses a vast amount of knowledge and expertise in the outsourcing arena; the ESOS Board of Directors has 103 years experience between them. The strengths within the organisation are evident due to an approachable and friendly, but professional culture. The ESOS Board believes that in order to exceed customers’ expectations it is imperative to first listen to their requirements and then offer the right solutions for them.

ESOS is well-placed to deliver business transaction processing because the robust infrastructure both in terms of hardware and networks and in bespoke as well as ‘off the shelf’ software has been built up over a period since 1961.

Globally, the trend toward business process outsourcing has turned into widely accepted business practice. Business leaders are realising more and more the importance of concentrating on their core business activities and leaving the back-office processes to organisations that specialise in delivering transaction processing efficiently and accurately and creating huge cost savings in most instances.

Ability to handle significant change

A long history of excelling within an entrepreneurial culture means that ESOS can react extremely quickly under the most amazing circumstances. This ability to react does not come from failure to plan, but from planning to react according to business and commercial needs as they arise.


Business Processes and Systems

A unique selling point for ESOS is to understand business processes, which principally include PEOPLE, and people impact business processes. The ability to match customers’ outsourcing expectations involves not just the business processes but also the integration of PEOPLE within these processes to ensure long-term success. The most important part of a successful payroll operation is not necessarily gross to net calculations, but the processes surrounding data gathering and submission at the beginning of the process and the processes surrounding the resulting output including payslips and management reporting.

Technology, and its adaptability to exceed customer requirements, is the platform to obtaining maximum success in any business solution. ESOS has a wealth of highly skilled people within the technological arena from which to draw and can bring not only the key people skills but also the application of technological solutions to any change management. ESOS uses a combination of bespoke and commercially available IT systems and is therefore capable of specifically working with customers to define their individual requirements.


Ability to handle growth

ESOS has the capacity to cope with significant growth. The ability to react to significant growth and changes in circumstances has become part of the culture at ESOS, and is therefore well placed to assist customers in dealing with significant growth.


Personal Commitment

The ESOS management style is to involve decision makers within the entire day-to-day process of any major contract. Board level decision makers are always wholly available to all customers to ensure the smooth running of the contract and speedy escalation of any ‘out-of-line’ issues.

Accreditations held by ESOS Ltd
None