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3it Ltd

Gary Brummage
Director
2 Forbes Business Centre
Kempson Way
IP32 7AR
Bury St Edmunds
Telephone : 01284 220333
Email : info@3itltd.co.uk
Web: www.3itltd.co.uk/

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MEMBER PROFILE FOR 3it Ltd

Company Introduction
UKITA Member Certificate
3it Ltd specialises in offering you independent service and support for all your IT systems. Our dedicated team has more than 40 years combined experience in the IT industry offering consultancy, advice and support. Our strength is offering direct contact with IT support staff. When you have an IT issue all you want to do is tell someone to fix it. 3it offer consultancy, design and support in the following areas: Computer Consultancy including Apple; Network infrastructure and cabling; Wireless solutions; Secure remote access to e-mail and IT systems; Internet Solutions; E-mail solutions; Antivirus, Spam and Content Filtering; Servers, PC and Laptops; Document Management; CLOUD Solutions;Advice on IT issues that face businesses; Analysis and Design; Project Management; Hardware and software procurement; Support and Outsourcing; Disaster Recovery Solutions and CCTV Solutions.
 
Company Profile
We aim to work with you to make your IT happen and work for you. All too often a reseller's focus is around the products they sell and not what is right for your company. Very often businesses do not have the expertise or the time to deal with or plan their IT infrastructure and systems for themselves. Quite often a business's IT infrastructure just evolves with no thought, preparation or insight. Sometimes a business invests heavily in new hardware and software but all too often this new system does not make the best use of new technology or fulfil the expected goals. We can help and advise you on hardware and software, budget planning, future requirements and your IT system as it currently stands. Our qualified and experienced staff are able to assist you with system design, installation and support. Our aim is to make your IT as pleasurable an experience as possible. We will advise you and speak in plain English - not too much computer jargon (unless you want it of course)! We can of course supply hardware and software, from servers through to a mouse, and any software application you require. We are also happy to advise you on hardware from other vendors if you have an agreement with a hardware reseller. Our aim is to advise before we supply. Honesty and close relationships with customers is often lacking in the IT industry. Although we remain independent we are resellers with certain key manufacturers to recommend their products. ● Our products and solutions keep you on the cutting edge. ● We have a great unblemished business reputation among the most respected customers. ● You can be sure in our highest performance and the greatest flexibility at the lowest cost. ● You can rely on our attentive competent friendly customer service at any moment you need support. ● We provide direct contact with support staff. No Call Centre. A personal service you can rely on. ● We will support your IT free of charge whilst you serve notice on your existing provider if applicable. ● If you are a new business, start-up or have no IT support we offer 3 months support. ● Free IT Health check to see how we work and what we recommend. ● Friendly Professional Service and Support. We work with you. ● People ask for consistency and this is what you get. A regular consultant who knows your IT infrastructure inside out. This is backed up by other consultants who are updated regularly with regards to your IT. Our strength is offering direct contact with IT support staff. When you have an IT issue all you want to do is tell someone to fix it. You can speak to a technical person immediately and explain your problem to some who understands. We will then fix the issue remotely or via a visit. You do not have to log a call with someone who does not understand, wait for a reference, wait for a call back, explain the issue again, and wait for the problem to be fixed. One call, explain the issue once to a technical person, leave the rest to us.
 

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